Making Workhorse Amenities Work Smarter

September 25th, 2025

By Kevin Juhasz聽

Multifamily communities utilize standout amenities to separate themselves from the competition. However, it鈥檚 the workhorse amenities, such as washing machines, dryers and parking, that are more important to residents and prospects. These amenities are a large part of residents鈥 daily lives and overall experience. Since residents are highly dependent on the performance of these amenities, they can be a frequent source of pain points if owners and operators take a 鈥渟et and forget it鈥 approach to their management. Today鈥檚 operators are revolutionizing these critical amenities and turning them into seamless, efficient services that enhance the resident experience and remove the burden of oversight from leasing professionals.

Washing clothes is already a mundane task, so no resident wants this chore dragged out because of machines or dryers that consistently feature 鈥渙ut of order鈥 signs. Using app-based laundry technology enables residents to easily start a machine and receive notifications on the cycle progression. For onsite teams, this technology can alert them to issues with machines, speeding up service on the machines and ensuring that the facilities are always ready for users. This ensures that your workhorses are always available and keeps residents happy.